With the constantly evolving healthcare specialization, urgent care centers keep seeing great growth prospects. Being a lucrative industry, urgent care centers today are more in demand for their affordability, efficiency and quick treatment solution.
Even though it has such wide popularity and is continuously growing with patient volume, many urgent care centers are struggling to maintain the bare minimum profitability.
In fact, many providers have lost a lot of money due to inept billing and coding mistakes made in urgent care billing services. This is why take a look at these common urgent care billing and coding mistakes and tips to fix them and improve your ROI.
3 Common challenges / mistakes in urgent care coding and billing services :
- Failure to manage your front desk job – managing correctly the front desk job of urgent care is essential. If the front end task is not managed properly there is a higher chance of billing and coding errors, lost revenue, an increase in bad debt and more piles of aging accounts receivable into the collections.
- Documentation errors – not documenting information in the right place could result in billing errors and delayed reimbursement. This is why it is extremely vital to get the right patient information, history, demographic and all. In fact, with proper use of EMR and the right information you can achieve a better and faster ROI in no time.
- Urgent care coding complication – as the healthcare is evolving, the codes of urgent care services are also growing. This is why most of the time coders often miss out and end up upcoding.
Answer for all the urgent care problems:
When it comes down to managing your urgent care billing –
- hiring in-house coders and billers
- outsourcing your urgent care billing process to a professional are the two solutions
Even though both have their individual expenses, today outsourcing is the better alternative.
Why outsourcing is the better solution to resolving all your urgent care center/practices problems:
Eliminating all the salary and benefits that you end up paying to in-house billers, outsourcing is the most cost effective solution today. With trained members taking care of your front desk task effectively, outsourcing offers a better billing approach due to their regular retraining sessions, constant monitoring and persistent follow up. Handling all your negotiations and making sure you get the best reimbursement rates as possible, an operational extension further ensures better ROI than the in-house billers and coding team. In fact, Sunknowledge is one such RCM destination known for the highest productivity metrics and faster collection rate in the RCM space.
So, if you are struggling with the rising patient volume and delayed reimbursement, then partner with Sunknowledge to get dedicated account managers to improve your profit margins. Reducing 80 % of the operational expenses, Sunknowledge taking care of all your urgent care billing needs further ensures an accuracy rate of 99.9%, timely urgent care claims submission and better ROI in no time.
Sunknowledge Services Inc. – an ISO 27001:2022 certified, American-owned & operated company, headquartered in New York City – is a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.
