Urgent care centers have gained popularity due to the accurate and accessible care they provide. Yet, most of the facilities are not witnessing a growth in their revenue. Though there are several complexities around urgent care billing and coding processes, and the staff is struggling to cope with those; many urgent care facility owners believe that managing an in-house billing team will give them the most control over their revenue cycle.
To find out the truth, experts put this theory to the test, and this is what they found-
Myth: In-house billing staff is cost-effective
Well, the truth is comparing the cost-effectiveness of maintaining an in-house billing staff with an outsourced urgent care billing staff is just like comparing a pen and a bottle-it’s not the same thing!
Ok, you might hire an inexpensive billing specialist. Have you ever thought of their level of expertise? Also, the time and cost you put into hiring, training, and sustaining the in-house billing team is a major concern. Whereas an outsourced medical billing team will cost you a percentage of that, they have the highest level of expertise in revenue cycle management.
Myth: Better control of revenue cycle with in-house billing team
This is where it all started though. As you think you have better control of the practice’s cash flow, you might close the doors of opportunities by avoiding outsourcing.
However, maintaining an in-house billing expert is like putting all eggs in one basket because you depend on their expertise and availability. What if this person needs time off or finds another job? Your urgent care facility will be in chaos, as administrative processes will cease. While with an outsourced medical billing and coding team you will have a large talent pool, expertise, and consistency with the services. There is no downtime in your practice because there is a team of dedicated employees who are handling your administration constantly. Thus, you have better control over your revenue cycle.
Myth: An in-house specialist can handle the entire revenue cycle
Hiring an in-house billing specialist means hiring someone focused on the billing process after a patient visit. However, an appropriate urgent care revenue cycle starts at the front desk.
An outsourced partner can handle all your administrative tasks from front desk tasks to denial and accounts receivable management. Patient billing and collections are also crucial parts of revenue generation. Again, an outsourced team manages billing and collections better as they have a wider bandwidth than a single in-house specialist.
Urgent care billing is not an easy task to handle on your own. The best way to sustain your practice is to outsource revenue cycle management services from experts like Sunknowledge Services Inc.
Experts at Sunknowledge know what it takes to navigate through the urgent care billing and coding maze. They have been providing cutting-edge solutions to some of the largest providers within the country for more than a decade with great versatility and references.
Choose Sunknowledge for a simpler method for managing your accounts receivable, eligibility, prior authorization, virtual medical aid, claims adjudication, and overall revenue cycle.
Sunknowledge Services Inc. – an ISO 27001:2022 certified, American-owned & operated company, headquartered in New York City – is a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.
