In this article we will talk about how to use the Six Sigma methodology to improve HR processes. Along the way we will also mention a few points about the Six Sigma Certification course.
Some ways in which Six Sigma improves HR –
1. Six sigma helps in training employees to improve their performance –
Six sigma helps in training employees to improve their performance. When a business or an organization hires new employees, they have to give them some training so that they can understand the functioning and working of the business or organization.
Without that training the new employees will not be able to perform their duties and shoulder their responsibilities in the business or organization properly. They will be beset by many difficulties and uncertainties and they will not be able to offer their best to the company. This problem is discussed in the Six Sigma green belt certification.
Six sigma helps in this regard as it offers a very systematic and methodical approach to training new employees at a company. It offers several tools and frameworks to help the management staff of the business or organization train the employees and improve their performance.
2. Six sigma reduces the variation of quality in HR processes –
Six sigma reduces the variation of quality in HR processes. Quality tends to vary a lot in HR processes. This is because the field of HR is a very subjective field and is almost completely non-technical.
The hiring managers who are a part of the HR department have to observe, take note of, and analyze a lot of factors in the resumes and applications of the candidates who have sent in their applications to the company.
They have to analyze the behaviour of the candidates, their style of talking, their tone of voice, their body language, their appearance and cleanliness etc. As we can clearly see, these things are very subjective and not technical or statistical.
As a result, while doing all these things the hiring managers find it difficult to keep the quality of the hiring process the same for all the new employees hired into the company. A technical and statistical methodology like the six sigma methodology helps greatly in this regard.
3. Six sigma helps the HR to substantiate their claims with evidence –
As we have mentioned above, the field of HR or human resources is very subjective and non-technical. Due to this, when the hiring managers of the HR department make any claims to the management staff of the business or organization, the management staff usually does not take those claims seriously.
This is because the claims themselves are very subjective and non-technical in nature due to the nature of the HR field itself. The management staff of the business or organization are used to claims backed with statistics, metrics, and data but the claims of the HR department usually lacks of all of these. The Six Sigma green belt certification talks about the nature of the HR field.
But with the six sigma methodology, the hiring managers of the HR department can collect and gather relevant and useful data and can run many kinds of analysis on it using the tools and techniques which the six sigma methodology provides.
After doing this if they present their claims to the management staff of the business or organization, it will take the claims seriously because it will be substantiated by very relevant and solid evidence in the form of statistics, metrics, and data.
4. Six sigma helps the HR with quantification of data –
The HR department is usually not very experienced with collecting data, keeping track of metrics, and measuring information for running some statistical analysis on it later. This is the job of data scientists and data analysts. So naturally, the HR department is out of its depth when it comes to quantifying data.
Here what is meant by quantifying data is that the data should be compiled and organized into very neat and concise tables in which it can be represented by accurate and quantitative rows and columns. Such data always proves to be very useful for the HR department since they are then able to study and analyze the new employees that they have hired much more intelligently and much more accurately.
The six sigma methodology proves to be of great help in letting the HR department quantify all the data which they possess related to the candidates that they have interviewed and screened in the past. This is because the six sigma methodology contains several tools and techniques which are especially meant to help hiring managers quantify data.
5. Six sigma provides extremely well-documented frameworks which support process improvement –
The HR department can become very disorganized if the hiring managers of the HR department do not follow a systematic and methodical approach to collecting and gathering the data which they get from the applications of the various candidates who apply to their business or organization.
The HR department should store the data which they have collected from the applications of the candidates very carefully and it should be ready to produce that data at any given moment if due to some incident within the company that particular employee’s background data is needed.
The six sigma methodology helps greatly in this regard because it provides extremely well-documented frameworks which the hiring managers of the HR department can use to store and document the data which they have collected and gathered from the applications of the candidates who have applied to their business or organization for jobs.