Technology has advanced, and industries are taking leaps considering their operations and the healthcare industry is no exception. The evolving landscape of the industry is giving birth to some or other regulations and guidelines now and then. Handling patient care, providing the best quality possible with utmost dedication, and managing the finances of your practice are daunting. This often leads to staff and physician burnout leaving more room for billing errors and claim denials.
In short, while balancing between clinical and administrative responsibilities, you can often fall behind substantial revenue. Continuation of the same will ultimately cripple your practice and harm its integrity.
To resolve this, virtual medical assistants (VMAs) have emerged as a plausible solution for most providers across the country. If the same thought has crossed your mind and you have not decided something yet, this blog is here to help you.
We have explored the major factors you should consider before hiring a team of VMAs to handle your practice’s financial responsibilities.
Things You Should Do Before Hiring Virtual Medical Assistants
It is essential to take some preparatory steps before hiring VMAs to ensure you find the right fit that maximizes your practice’s financial and functional performance.
- Identify your needs: You must determine the tasks and responsibilities to be performed by virtual medical assistants. Whether it is appointment scheduling, medical billing, or patient communication, having a clear understanding of your needs will help you to obtain services as per your practice requirements. Thus, you do not have to pay extra charges.
- Set a budget: You must prepare a budget for hiring a healthcare virtual assistant. Consider the hourly rates or net profit percentage you share with a virtual medical assistant company. A well-defined budget can help you gain insight into your practice’s performance and the goal of the practice as well.
- Define job requirements: Create a detailed job description outlining the roles, responsibilities, and qualifications required. You need to mention specifications regarding any certifications, familiarity with EHR systems, and so on.
Hiring a Virtual Medical Assistant
Before you embark on the journey of hiring a virtual medical assistant, it is crucial to lay the groundwork to ensure feasibility and operability. Know what tasks are to be allocated to your VMA and how they can streamline your practice.
Hiring a virtual medical assistants from Sunknowledge Services Inc. can be a plausible solution for you. Not only do they serve some of the biggest providers within the country with expertise, but they also have great references from the clients.
They implement cutting-edge technology and industry-comprehensive standards as per your practice’s needs, which makes their services cost-effective and efficient.
Sunknowledge Services Inc. stands as the only RCM provider that collaborates with both payors and providers, offering numerous well-known brands in the sector unique advantages. These include devoted account managers, a 10% buffer for continuous billing, and dedicated resources.
Additionally, the company holds pride in providing references from every state. With over 15 years of experience, they offer a modern, efficient approach to managing AR, eligibility verification, prior authorization, claims adjudication, denial management, and other critical processes.
Sunknowledge Services Inc. – an ISO 27001:2022 certified, American-owned & operated company, headquartered in New York City – is a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.
