Setting the benchmark in medical billing/telemedicine business, GoTelecare is a complete healthcare franchise. The best part of working with us will be our end to end pre-sales and marketing support available at zero charges. Our team will be providing you lucrative growth opportunities and will be setting the stage for ensuring unparalleled returns as a healthcare franchise.
We strongly feel that our expertise in revenue cycle management complimented with our approach to creating a customized solution will make it a beneficial proposition for your organization.
Pricing
Our pricing is the lowest in the market at 5% of collections or at $7 per hour. This will effectively reduce your current costs by 70%.
Collection
Our billers have a 97% first pass collection rate which is one of the highest in the industry. This is possible due to the stringent front end checks offered as part of the billing services, i.e. eligibility, prior authorization, coding etc. This ensures that claims can be followed through efficiently for payment in case of denials which are worked by a team of highly experience AR Analysts.
Productivity & Accuracy
Our policy is to have a team of skilled and efficient staff. This is possible though a detailed training mechanism which in turn ensures exceptional productivity. We currently have one of the highest productivity metrics in the industry with 99.98% accuracy. Our robust internal audit program identifies and addresses areas of improvement. Process efficiency is therefore an ongoing activity for us.
Liability insurance
We provide our clients with a liability insurance of $3 Million aggregate with a $1 Million coverage per incident through Hiscox which is a subsidiary of Geico.
Dedicated Managers
Our operations model involves dedicated managers to support our clients and this is offered at no additional cost. The managers take complete ownership and are responsible for delivery. This ensures ease of communication as well. An escalation matrix is in place should concern arise.
Customized Reporting
Experience has shown that reporting plays a major role in ensuring client satisfaction. To this effect we create reports which are customized to our client’s requirements. Reporting templates are created based on the requirements shared by our clients at the time of transition. Based on this various templates are created and discussed to finalize the version preferred.
Compliance
We are an ISO 27001:2013 and ISO 9001:2008 certified organization. The certifications cover Information Security Management Service requirements as well as Quality Management Service requirements. This in turn ensures HIPAA compliance and involves a stringent audit mechanism which is carried out annually by an external entity.
Hiring
We have a very stringent hiring process and conduct detailed background checks for each employee. The two main deciding factors on hiring any employee is educational qualification (graduation degree or above) and work experience (the requirement is a minimum of 1.5 years of work experience in the healthcare domain). A major source is referrals from our employees due to the work satisfaction level.
Lowest Attrition
As an organization it is a source of pride that we have a low attrition rate of 1.6% due to our amazing employee welfare and retention program which has helped us retain our trusted employees.
Currently a major chunk of our licensees working as a part of our healthcare franchise are earning close to $40,000 a month. We offer great possibilities of earning passive residual income with a one-time sign up amount at no additional costs. We offer a 205 of the top-line which is equivalent to 50/50 sharing model provided there are no additional costs. Leverage the GoTelecare opportunity right now…
