It is no secret that the urgent care industry is thriving. Especially today for its convenient treatment solution and shorter wait time, more patients are opting for urgent care centers as an alternative to traditional healthcare facilities.
Consequently in order to cater to the increasing demand, urgent care centers not only need to ensure their billing services are efficient but also optimized to boost revenue.
In fact, here are a few tips from industry experts to maximize the performance of your urgent care billing services.
Implement a Robust Front-End Process – Your front-end process sets the stage for efficient billing. Ensure that your staff is well-trained in verifying patient insurance information, obtaining necessary authorizations, and accurately capturing demographic and insurance data. This reduces the likelihood of billing errors, delays, and denied claims, ultimately boosting revenue.
Be proficient in working on specialized Urgent Care Billing Software- Investing in billing software specifically designed for urgent care centers is a great help. This specialized billing software not only caters to the unique requirements of urgent care billing, such as prompt payment, customized reporting, and real-time eligibility verification and more but also help you streamline your billing process and improve overall efficiency in no time and which would cost you days and even months’ time.
Stay Updated on recent Coding and Billing Regulations- The healthcare industry is constantly evolving, with frequent changes to coding and billing regulations; providers often get confused and end up making mistakes. This is why make it a priority to stay updated on these changes every day. A well-informed billing and coding team can avoid 76 % of errors, thereby improving claim acceptance rates while reducing the risk of audits.
Implement a Thorough Claim Scrubbing Process – Before submitting claims to insurance companies, it’s essential to have a comprehensive claim scrubbing process starting with – reviewing claims for accuracy, checking the precision of data and information and compliance with coding and billing guidelines. A thorough claim scrubbing process can identify errors before they can even lead to denied claims, thus reducing the chance of rejected claims and also the time the resources would have ended up spending on appeals and resubmissions.
Regularly Audit and Assess Billing Performance – Periodically review your urgent care center’s billing performance to identify your billing loopholes and the areas that need your fix and improvement. Analyzing key performance indicators (KPIs) such as the days in accounts receivable (A/R), claim denial rates, and collection rates in fact, gives you added advantages. By regularly assessing your billing processes and outcomes, you not only implement targeted strategies to optimize revenue but also ensure efficiency.
Outsource your urgent care billing services – Consider outsourcing your billing services to a specialized RCM destination that has expertise in handling the unique challenges of urgent care billing often provides a higher level of efficiency, accuracy, and revenue generation than any in-house teams. Additionally, outsourcing allows your staff to focus on providing exceptional patient care rather than being burdened with billing tasks without costing hole in your pocket.
In fact, today outsourcing your urgent care billing practices from Sunknowledge Services Inc., a decade-old RCM organization can easily optimize your urgent care billing services, which is quite crucial for the success of your center in today.
Taking care of all your urgent care responsibilities by implementing robust front and back-end processes, Sunknowledge further stays updated on industry changes, and regularly reviews performance, ensures time claims submission, conducts regular checks and balances with 99.9% accuracy and ultimately boosts your revenue generation.
Sunknowledge Services Inc. – an ISO 27001:2022 certified, American-owned & operated company, headquartered in New York City – is a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.
